Privacy Policy

1. Introduction

Pikul Legal ("we", "us", "our") is committed to handling personal information with care and in accordance with applicable data protection requirements. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with the provision of our pension legal services, and how individuals whose data we hold may exercise their rights.

This policy applies to personal data collected through our website at pikulfamz.biz, through email correspondence, and in the course of client consultations and engagements. If you have questions about how we handle your data, please contact us at [email protected].

2. Personal Data We Collect

We collect personal data in the following ways:

• Contact forms: name, email address, telephone number, and any details you include in your message
• Appointments and consultations: identification documents, employment and pension records, medical documentation (where relevant to a disability matter), and any other documents the client provides
• Email correspondence: the contents of messages exchanged in relation to an enquiry or engagement
• Website analytics: anonymised data on page visits and user behaviour, collected only with cookie consent

Legal basis for processing:

• Performance of a contract or pre-contractual steps (enquiries and engagements)
• Legitimate interest (responding to enquiries, improving our services)
• Consent (analytics cookies, marketing communications where applicable)
• Compliance with legal obligations

Retention: Contact form data is retained for up to 24 months. Client engagement records are retained for 7 years following the close of the engagement in compliance with Thai legal professional requirements. Analytics data is retained for no more than 14 months.

3. How We Use Personal Data

We use personal data for the following purposes:

• Responding to enquiries and arranging appointments
• Providing pension legal counsel and associated services
• Preparing formal submissions, documentation packs, and written summaries
• Communicating progress and updates on active engagements
• Complying with legal and regulatory obligations applicable to legal practitioners in Thailand
• Improving the quality and accessibility of our website (with consent for analytics)

We do not sell, rent, or share personal data with third parties for marketing purposes. We do not send marketing communications without prior consent. You may withdraw consent for marketing communications at any time by writing to us at [email protected].

4. Data Protection Measures

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, loss, or alteration. These include:

• Encrypted transmission of data via secure (HTTPS) connections
• Access restricted to authorised personnel only, on a need-to-know basis
• Physical documents stored securely in locked facilities
• Digital records stored on password-protected, access-controlled systems
• Regular review of security practices and access controls

In the event of a data breach that poses a risk to the rights and freedoms of individuals, we will notify affected parties and relevant authorities in accordance with applicable requirements.

5. Cookies

Our website uses cookies. Essential cookies are necessary for basic site functionality. Analytics cookies are used only with your consent to understand how visitors interact with our pages. You may manage your cookie preferences at any time via our Cookie Policy page.

6. Your Rights

You have the following rights in relation to your personal data, subject to applicable law:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your data, where applicable
• Right to data portability: to receive your data in a structured, commonly used format
• Right to object: to object to processing based on legitimate interest
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Personal Data Protection Committee of Thailand, the competent supervisory authority.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies independently before providing any personal data.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently received data from a minor, please contact us and we will take prompt steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last Updated" date. Continued use of our website following such changes constitutes acceptance of the revised policy.

10. Contact

For data protection enquiries, please contact:

Pikul Legal
89 Beach Road, Pattaya City, Bang Lamung, Chonburi 20150, Thailand
Email: [email protected]
Telephone: +66 38 462 7351